Make It Happen
Deliver the work in a controlled way, while staying aligned with what you set out to achieve.
Turn the plan into real work. Keep people aligned, keep delivery moving, and make sure the work gets used.
What this job is about
Turn the plan into reality and ensure the outputs are used in the way you expected.
- Turning evidence into delivery
- Enabling people to deliver and use the work
- Reusing proven patterns instead of reinventing everything
- Keeping progress, trade-offs, and risk visible as complexity increases
What this job
is not about
- Testing the prototype or a proof of concept
- Looking at the options
- Planning
What to keep doing in this job
These are not steps. Keep these going while delivery is underway.
Get The Right People
Enable your team and supporters to be productive. Help champions influence others, especially if there’s business change.
Get customers and users positively engaging with your outputs.
Look Outside
Continue to learn from others and benchmark your progress.
Looking outside is still valuable when you’re Making It Happen, in delivery.
Plan for Speed
Scale up and go big. Roll out sections, piece by piece, section by modular section.
Roll-out, learn, adapt, repeat.
Continuously identify and mitigate risks (at least monthly).
Get Big Decisions Right
Continue building contingency into all estimates, big and small. Use your success measures to confirm the solution delivers on your goals.
Continue regular check-ins to review progress and adapt as new information comes to light.
Go deeper
Related Plays
Optional frameworks if you want more structure.
Available now
Keep on top of risks
Spot likely problems early and agree actions before they hit.
Available now
Keep on top of dependencies
Clarify who owns what, what depends on what, and where handoffs are.
More Job 3 plays are coming soon.
Adjust to a scope change
Decide what to do next when the scope changes.
Check progress
See what is done, what is stuck, and what needs attention.
Deal with a project that is late or over-budget
Work out what is driving the slip, reset priorities, and agree the recovery plan.
Keep a team moving
Remove blockers, get quick decisions, and keep momentum.
Keep people engaged
Keep key people informed, involved, and supportive.
Build a capability
Put the skills, habits, and support in place so the change can last.
Create a high performing team
Help the team work better together, solve problems faster, and deliver consistently.
Prepare for go-live
Make sure what you deliver can be used in practice.
Keep growing
Create your own play
Start with proven plays where they help. Then, when delivery reveals a repeatable way of working that fits your context, capture it in Playbook so your team can reuse it again and again.
Why it matters in Job 3
Job 3 should not feel like the end of the guide. It is where you turn what works in real delivery into a play your team can return to, improve, and use on the next project.
Confluity Project Model sitemap
Model overview
What are Jobs?
The model is organised into three Jobs:
Job 1: Set the Direction – shape the purpose into options and a preferred way forward.
Job 2: Prove It Works – test assumptions and reduce risk before going big.
Job 3: Make It Happen – deliver at scale and make sure people actually use what you build.
What are Simple Rules?
The model contains simple rules. These are short principles drawn from experience that help you make better decisions. Jobs, tasks, and plays help you put those rules into practice.
What is a Play?
A Play is a method or tool that helps you apply a rule or complete a task. Use the recommended Plays first for simpler projects before exploring others.
Downloads
